Account Manager

San Francisco / Remote OK

At TopFunnel, we believe that recruiters and hiring managers should spend time building teams, not on administrative tasks. Our customers are empowered to focus on what matters: having great conversations with candidates and bringing them on board. We are changing how teams recruit.

Our team is currently 30+ strong spread across Engineering, Sales and Operations. We work hard, with ambitious goals and have a great time doing so.

TopFunnel is an equal opportunity employer.

About the role:

As a foundational member of the sales team, you will help our customers achieve success and deliver a great experience. We work as one team; you’ll collaborate across operations, product, engineering to support existing processes, identify opportunities for improvement, and creatively solve for business goals.

  • Onboard and guide clients through the trial process
  • Customer support and account management
  • Use data to minimize churn and maximize client renewals, expansions, and cross-sells
  • Work closely with a tight-knit team to meet and exceed goals
  • Contribute to cross-functional projects as needed

About you:

  • You are excited to be part of a growing company
  • You are an empathetic and proactive problem solver
  • You think operationally and are a self-starter
  • You have a consultative, solutions-oriented client approach
  • You embrace technology and are eager to learn
  • You are open to feedback and comfortable with change
  • You enjoy contributing your own flare to the company culture

Nice to haves:

  • A good understanding and passion for start-ups
  • Knowledge about building software
  • Background in Recruiting or HR

Perks

Learning and Development Budget

Health, Dental, and Vision

Unlimited PTO

Monthly Uber Credits

Think you have what it takes?

Let us hear from you.